DELIVERY + TERMS AND CONDITIONS

We offer nationwide delivery, with products arriving in flat pack form. The cost of this is calculated at checkout.

DELIVERY COSTS:

Auckland Metropolitan/Central area  $60     (for all garden beds and tables)
Waiheke and Barrier Island $160.00 to Freight Link - transport at customers cost.

Other North Island $80     (For all garden beds and tables. All tables are delivered to your nearest local depot for collection, enquire if you would like to delivered to your home, additional costs above $80.00 will be incurred).

South Island $100  (for all garden beds) $100.00 for all tables, delivered to nearest local depot for collection.

DELIVERY TIMEFRAME:
Our delivery times are as follows:

  • For North Island deliveries please allow  5 days to leave our yard from order confirmation
  • For the South Island please allow 5-7 days to leave our yard from order confirmation
  • Freight forward times are dependent on the freight company.
    We will notify you when it has been dispatched, via an automatic text message to the cell number given on order, please make sure to provide your cell phone number when purchasing. It will include the Freight forward tracking number for you to track progress and refer to freight forwarder.

    SOIL DELIVERY:
    We can supply and deliver "Living Earth" organic veggie soil mix and compost with your garden bed in Auckland only, simply purchase on our website here when purchasing your urbanmac raised garden bed.

    ASSEMBLY:
    For those in Auckland - we can also deliver your box and assemble it for you at an extra cost. Just email us at sales@macdirect.co.nz to find out more.


    PICKUPS:
    If you are based in Auckland we now allow pick up- by appointment from our mill in Patumahoe.  Call us on 09 236 3727 to arrange.

     

    TERMS AND CONDITIONS:
    Garden Bed Disclaimer
    Our aim is to provide you with a chemical free natural timber product and while it is our hope that our garden beds will last a long time, the reality is they have a limited life span when in wet soil.

    Our Garden beds have an expected life span of 2-6 years.

    The science suggests - “Natural durability is very variable within species and even within trees. Hence there will always be specific examples of timber from a species that fall outside the durability range given for that species”.  Because of this MacDirect Limited offer a parts replacement warranty for garden beds and compost bins for 3 years from date of purchase.  After three years MacDirect offers a post and rail replacement at a reduced price. This means you can change out the rails and posts that are affected.  (To be eligible for parts replacement warranty, a proof or purchase is required. Evidence of rot or decay is required before replacement will be issued. under this warranty a maximum of 50% of the garden can be replaced, as it is unusual for a garden bed to rot under 4 years.)

    Thanks and enjoy gardening that’s chemical free!