DELIVERY + TERMS AND CONDITIONS

NATIONWIDE DELIVERY

We offer nationwide delivery, with products arriving in flat pack form. The cost of this is calculated at checkout.


DELIVERY COSTS:
Auckland Metropolitan/Central area  $60    
(for all garden beds and tables)

Waiheke and Barrier Island $60.00
 
To Freight Link only. Select Auckland freight address and give your home address on the island (on-forwarding transport by Freight-link from there at customers cost).


Other North Island $80  For orders above $600 delivery is $120  - $180 . Calculated at checkout. Due to the weight of larger orders we can only sent to closest Local Mainstream depot for collection.
(Local depot delivery only. On forwarding charges apply if you want to site if arranged by us before sending)

South Island $120  For orders above $600 delivery is $180
(Local depot delivery only. On forwarding charges may apply if prearranged with us before sending)

Urbanmac maintain the right to increase or lower freight costs on any order at anytime, which we will communicate to you.

DELIVERY TIMEFRAME:

Our delivery times are as follows and as a guide:

    • For North Island deliveries please allow 14 - 21 days to leave our yard from order confirmation. Lead times can increase or decrease due to demand. Tables allow 4 - 6 weeks currently
    • For the South Island please allow 14 - 21 days to leave our yard from order confirmation. Lead times can increase or decrease due to demand. Tables allow 4 - 6 weeks currently
    • Freight forward times are dependent on the freight company. From ex-yard expected ADDITIONAL 3-4 days North Island and 3-5 days South Island
    • We will notify you when it has been dispatched, via an automatic text message to the cell number given on order, please make sure to provide your cell phone number when purchasing. It will include the Freight forward tracking number for you to track progress and refer to freightforwarder.

    TABLE DELIVERY:
    ALL Table orders outside Auckland are not to site.  We can only to your nearest Freight forwarder Depot.  You will need to collect (in kitset) with a trailer).

    SOIL DELIVERY:
    We can supply and deliver "Living Earth" organic veggie soil mix and compost in Auckland only, simply purchase on our website here when purchasing your urbanmac raised garden bed. Soil can only be dropped off to driveway.

    PICKUPS:

    If you are based in Auckland we now allow pick up- by appointment from our mill in Patumahoe.  Call us on 09 236 3727 to arrange.


    TERMS AND CONDITIONS:
    Garden Bed Disclaimer
    Our aim is to provide you with a chemical free natural timber product and while it is our hope that our garden beds will last a long time, the reality is they have a limited life span when in wet soil.
    Our Garden beds have an expected life span of 2-6 years.
    The science suggests - “Natural durability is very variable within species and even within trees. Hence there will always be specific examples of timber from a species that fall outside the durability range given for that species”.  Because of this MacDirect Limited offer a parts replacement warranty for garden beds and compost bins for 3 years from date of purchase.  After three years MacDirect offers a post and rail replacement at a reduced price. This means you can change out the rails and posts that are affected.  (To be eligible for parts replacement warranty, a proof or purchase is required. Evidence of rot or decay is required before replacement will be issued. under this warranty a maximum of 50% of the garden can be replaced, as it is unusual for a garden bed to rot under 4 years.)
    Thanks and enjoy gardening that’s chemical free!